I am a problem solver to my core - I like to lead as a utility player, working on all aspects of a business, wearing multiple hats, and rolling up my sleeves to address problems wherever they arise. I started out working for big companies, but in every step of my career, I've sought smaller and smaller businesses where I would be able to have greater ownership over the work and a bigger impact on the people involved.

 

Most recently, I served as the Interim Director of E-Commerce for Unclaimed Baggage, a small family business and the nation's only retailer of lost luggage. I am not specifically an E-Commerce expert, but during that time, I led the division to 80% YoY top-line growth with a 30% improvement in operating margin through implementing systems and processes that drove efficiencies and improving the online customer experience. I was also responsible for driving overall corporate strategy, guiding strategic decisions about the future of the business. It was a great team and a really fascinating niche industry.

 

Previously, I worked in Business-to-Business (B2B) sales at Delta Air Lines focused on growing sales through analytical rigor in negotiations and equipping field sales to address client needs. I also led a variety of cross-divisional teams on projects ranging from software development and new product introduction to process improvement and change management.

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I have an MBA from the Yale School of Management focused on leading small businesses, and a Bachelor's in Business Administration from UNC - Chapel Hill where I was also captain of the varsity fencing team. I live with my wife Nadine in Marietta, GA and in my spare time, I enjoy basketball, game nights, church, small group dinners, and bad puns.